Prior to purchase
- No rabbit will leave us before 8 weeks old. This is firm and no negotiations will be made otherwise.
- We do not sell to any persons under 18 years of age without the company of an adult.
- We will not sell a rabbit to be company for any other species of animal, other than another rabbit.
- We have the right to hold back a rabbit if we feel he/she is not fit to leave.
- We reserve the right to refuse a sale for any reason we see fit.
- We will not let a rabbit leave us in an unsuitable carrier. We recommend a cat carrier or a 145 liter RUB (Really Useful Box) with added ventilation. These can be provided upon arrival for an extra charge.
- We are not responsible for your new rabbit once it leaves our premises.
Deposits
- We will NEVER hold a rabbit without a non-refundable £10 deposit. After a non-refundable deposit has been paid your rabbit will be secured for 7 days after it is ready to leave.
After this we have the right to re-advertise. - Deposits are only returned in a case of death or illness.
Post Purchase
- We love hearing how our bunnies are doing in their new homes. If you can, we would love picture updates!
- Rabbits are a 10+ year commitment, please make sure you plan appropriately for your new rabbit.
- We value each and every rabbit we produce, if for any reason you need to return your rabbit we will be happy to take him/her back, no questions asked.
- We are here 24/7! If you have any problems please just call, text or email and we will help you to the best of our abilities.